top of page

The Nitty Gritty

In the event that you have any problems with your order, please see our order and shipping policies below.

Returns & Order

Returns on ready to ship items can be made within two weeks of delivery date-No returns on made-to-order items or custom items.

Shipping Policy

Custom Hat turn around time is 10-12 weeks

Special of Week Hats- 1-4 Weeks

Drop Hats >1 week

Customer will receive a shipping notification once order has shipped.

Privacy Policy

Please read carefully cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how we collect and use Personal Information, as well as an explanation of the data rights you may have in that Personal Information. Tor any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us here.


User information:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


Why do we collect such ‘Personal Information’

We use your Personal Information for the following purposes:

  • To provide and operate the Services;

  • .To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

  • To provide our Users with ongoing customer assistance and technical support;

  • To help us to update, expand and analyze our records to identify new customers;

  • To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

  • To analyze our performance and marketing activities;

  • To provide you with professional assistance.

  • To enhance our data security and fraud prevention capabilities; and

  • To comply with any applicable laws and regulations.

bottom of page